The company timeline gives a great play-by-play on the website of how it all started, how all the hard work and all the learning experiences that build character and, in this case, also builds a strong company. The once viewed “mom & pop” business, formerly known as Mr. O’s Cabinet Shop, began as a side business to help in the finishing aspects of Fred Olivieri Construction projects; however, soon discovered the business found its niche and ran with it. Due to the broadened array of capabilities and growth over the years, management decided to better capitalize on those capabilities with a more professional entity name while incorporating its original name. Taking from the roots of the company, Mr. O’s became whatis now known as MRO Built.
In demonstrating a solid perspective in the roots of the company and a strong foundation to build from, MRO’s motto, “grounded by heritage, motivated by pride”, may cliché; but a significant reinforcement. MRO upholds the quality and standards that were once established by Fred Olivieri and today is continually looking for ways to improve and set the bar higher. The oversized American flag covering the rear wall of the shop for all to see is a focal point driving home the concept of heritage and pride. There is not a better symbolic piece to demonstrate the motto and honoring the Made-in-America history.
These key factors in the way MRO Built stays connected and firm in its roots are why they are able to have such strong, long lasting relationships with their customers such as McDonalds, Kay Jewelers, and the Pro Football Hall of Fame. It has given them a solid reputation to build from as they venture into new relationships, including one of their newest customers, North Star Café. The end result to the customer is a masterpiece, but it is the journey and all the little lines that connect the dots that are so intriguing. MRO’s growth continues on a foundation born and embedded in deep roots. The employees, the company’s labor force, play a significant part in the roots at
MRO. The view from the conference room with open glass overlooking the labor force hard at work may appear to some that it is a “watch tower”; however, management describes it as the “heart view” of the company. It is a motivational factor, reinforcing the heritage into the day to day operation not just at a management level, but an overall reminder of the important role each employee plays in the company. The creativity, hard work, and dedication of the employees continues to be present throughout the facility from the exquisite design of the walnut entryway staircase, to other intricately designed areas such as the breakroom, bathrooms, and various tables and furniture pieces. It is evident that the entire facility has a visual sense of accomplishment and pride.
Visit www.mrobuilt.com to find out more.
